Privacy Policy
Primary Goal (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website or interact with us.
Our registered office is:
Greville Court Business Centre, High Street, Knowle, Solihull, B93 0LL.
Company Registration Number: 09655435.
If you have any questions, you can contact us at: [Insert contact email].
1. Information We Collect
We may collect and process the following information about you:
- Information you provide directly (e.g., when you fill in forms, sign up to newsletters, make enquiries, or apply for services).
- Technical information such as your IP address, browser type, and operating system.
- Usage information such as pages you visit, time spent on the site, and navigation patterns.
- Cookies and similar technologies (see Section 6).
2. How We Use Your Information
We use your personal information to:
- Provide you with information, products, and services you request.
- Improve our website, services, and communications.
- Respond to enquiries or customer support requests.
- Meet our legal, regulatory, and contractual obligations.
- Send you updates or marketing communications (only if you have consented or where otherwise permitted).
3. Lawful Basis for Processing
We process your data under the following lawful bases:
- Consent (e.g., when you sign up for newsletters).
- Contract (to provide services you request).
- Legal obligation (to comply with applicable laws).
- Legitimate interests (to improve services, monitor usage, and protect against misuse).
4. Data Sharing & Disclosure
We will not sell or rent your data. We may share it with:
- Service providers who help us operate our website or deliver services (e.g., hosting, analytics, IT support).
- Regulators, legal authorities, or law enforcement where required.
- Third parties where you have given consent.
All third-party partners are required to protect your data and use it only for agreed purposes.
5. Data Retention
We retain personal information only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.
6. Cookies
Our website uses cookies to improve your browsing experience and to analyse site usage.
- You can manage or disable cookies through your browser settings.
- Some cookies are essential for the website to function properly.
- For more details, please see our Cookie Policy.
7. Your Rights
Under UK GDPR, you have the following rights:
- Access to the personal data we hold about you.
- Correction of inaccurate or incomplete data.
- Deletion of your data in certain circumstances (“right to be forgotten”).
- Restriction or objection to processing.
- Data portability.
- Withdrawal of consent where processing is based on consent.
To exercise any of these rights, please contact us at hello@primarygoal.ac.uk.
8. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
9. Links to Other Websites
Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.