Microsoft 365 Education Digital Skills

A 12 month fully funded training programme designed to develop staff digital skills using Microsoft 365 Education Apps and AI within your MAT or School

Delivered through blended learning, this programme includes:
Collaboration and communication.
Cyber security
Using CoPilot in schools
Accessible and Inclusive digital practices
Advanced Data Management
Change management.
Reducing workload with automation.
Delivered in partnership with Tablet Academy
Project and task management.
Supporting your team

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Programme Overview

Whether you're in the classroom, supporting students, or leading a team, this Level 3 Digital Support Technician apprenticeship helps you get more from the Microsoft tools you already use. You'll learn how to solve everyday tech issues, organise and protect data, and use tools like Teams, OneDrive, and Power Automate to save time and reduce admin. With a focus on safe, responsible use of AI, you'll explore how to streamline tasks and improve communication with staff, students, and parents.

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Delivery Format

A blended learning approach including 11 live sessions with your cohort over 12 months with complementary self-paced, asynchronous modules. Monthly 1 to 1 meetings with your coach to develop your understanding of the apprenticeship knowledge, skills and behaviours (KSBs) tailored to your needs.

Who's it For?

School business managers, HR and finance office managers, office administrators, IT technicians, Digital leads, Educators

Course Duration

12 months on programme learning plus a 3 month End Point Assessment period. The minimum required Off The Job hours for the 12 month L3 DST is 326.

Additional Support

We provide ongoing support throughout your apprenticeship journey. Our dedicated team is available to assist you with any queries or challenges you may face. We believe in empowering our learners to achieve their best.

Learning Resources

Participants will receive access to a wealth of digital resources tailored to enhance their learning experience. These include interactive modules, video tutorials, and you will share and gain insights and ideas from other learners with our community networks. Our goal is to make learning engaging and effective.

Networking Events

We host regular networking events that connect learners with industry professionals. These events provide valuable insights and opportunities to build relationships within the sector. Engaging with peers and mentors can significantly enhance your career prospects.

Final Assessment

The final assessment will evaluate your understanding and application of the skills acquired throughout the course. Assessment Method 1 A short project write-up (based on a 4-week work-based project) with a presentation and 30-minute question and answer session. Assessment Method 2 A professional discussion to demonstrate applied knowledge and skills underpinned by a portfolio of evidence. Successfully completing the assessment will lead to an industry-recognised qualification.

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Explore Your Funding Options with Us

Our apprenticeship programmes are designed to be accessible for all. We offer various funding options to ensure that schools and businesses can invest in their workforce without financial strain.

Levy Funding

Fully funded through the Apprenticeship Levy for eligible employers.

Non-Levy Support

Non-levy employers only contribute 5% of the total cost.

Why Choose Primary Goal?

Our apprenticeships are designed with the future in mind, equipping learners with the skills needed to thrive in a rapidly evolving workplace. Partnering with industry leaders, we ensure our programmes remain relevant and impactful.

Future-Focused Training for Tomorrow's Workforce

Stay ahead with apprenticeships that evolve alongside technology and industry demands.

Trusted Partnerships for Real-World Impact

We collaborate with schools and employers to create programmes that deliver tangible results.

Proven Outcomes for Lasting Success

Our track record speaks for itself, with countless learners achieving their career aspirations.

Flexible Delivery to Suit Your Needs

We adapt our programmes to minimise disruption while maximising educational value for all stakeholders.

The impact of our staff carrying out an apprenticeship has been huge. It's been a really positive experience. So the knowledge and the experiences that staff have had have been cascaded and shared with other staff and has improved their professional development. It's also been really useful for other leaders in the school who have had the opportunity to develop and implement other software and technologies to enable them to work in a more effective ways.

Rosemarie Patrick
Principal

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Extend your Microsoft 365 skills